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Below is a list of common questions we've received. Please email us or fill out our contact form if you do not see your question below.

  • What is mobile phlebotomy?
    Mobile phlebotomy brings blood draws and sample collection services to your preferred location, eliminating clinic visits. Our trained professionals ensure a convenient and comfortable experience right at your doorstep.
  • What packages are available, and what do they include?
    We offer three Membership Packages: Individual Member Package: Tailored for individuals, it includes up to 6 lab services per calendar year, exclusive savings on additional services, and more. Individual +1 Package: Designed for couples or two family members, it offers the same benefits as the Single Member Package for both individuals. Family (4) Package: Ideal for a family of four, it includes 6 lab services for each family members, priority scheduling, and additional benefits.
  • How do I become a ConveLabs member?
    Becoming a ConveLabs member is easy! Select the Membership Package that suits your needs and follow the checkout process on our website.
  • Can I use my Health Spending Account (HSA) or Flexible Spending Account (FSA) to pay for my membership
    Yes, you can use your HSA or FSA card provided by your health insurance provider to cover your membership costs.
  • Can I cancel my membership?
    Yes, you can cancel your membership within the first 30 days. However, membership cancellation won't be possible if you've utilized your membership credits within the initial 30 days.
  • Are add-on services included in the Membership Packages?
    Add-on services are billed separately and are not included in the Membership Package pricing. You can explore and select add-ons as needed.
  • Do unused blood draws roll over to the next year?
    No, unused blood draws do not roll over to the next calendar year. Each year, you'll receive a fresh allocation of draws.
  • What Can I Use My Lab Credit For?
    You may use your credits with the different services ConveLabs offers, such as : Routine and Stat Blood Work Therapeutic Blood Draws COVID-19 Testing Specialty Kit Collection Urine and Stool Collections
  • Can I share my membership with family members in the same household?
    Yes, the Couples' Package and Annual Family (4) Package allow you to include family members in the same household. They can enjoy the benefits of the package alongside you.
  • How do I schedule appointments?
    Scheduling appointments is easy! You can contact us via phone, text, or email to arrange a convenient time for your blood draw.
  • Will I receive notifications when my lab results are ready?
    Yes, we provide result monitoring and forwarding services. Once your lab results are finalized, we'll notify you via email and send the results to any additional healthcare providers you choose. This is an Add-On Feature that you can purchase and is good for the duration of your membership. This feature is included in the Family Membership Package.
  • Can I renew my membership automatically?
    Yes, we offer automatic membership renewal for your convenience. We will charge your card on file unless you opt out when you receive your renewal email.
  • How far in advance can I schedule appointments?
    Members can schedule appointments up to three months (90 days) in advance. We want to ensure you have the flexibility to plan. Non-Members can only schedule one month (30 days) in advance.
  • What happens if I use all my allocated blood draws for the year?
    If you've used all your allocated blood draws for the year, you can still access our services at exclusive member rates for additional lab services beyond your credits.
  • Are ConveLabs services HIPAA compliant?
    Yes, our services adhere to HIPAA compliance standards. We prioritize the security and privacy of your health information
  • How can I get more information or assistance?
    f you have any questions, need assistance, or want to learn more about our Membership Packages, please don't hesitate to contact us at [Your Contact Information]. We're here to make your healthcare experience seamless and convenient. Feel free to reach out; our team will gladly assist you!
  • What Does ConveLabs Stand For and What Services Do We Offer?
    ConveLabs stands for Convenient Laboratories LLC. and we're a mobile lab company that provides At-Home lab visits and performs all types of blood work, COVID-19 Collections, and other specimen collections. We deliver collected samples to the laboratory that is network with your insurance company. We also follow up on lab results and verify that your ordering physician has received them.
  • How do I make an appointment? A family member or I need to have blood work done.
    Awesome! Thank you for choosing ConveLabs! To schedule an appointment, you may click our booking link https://convelabs.square.site/. This will allow you to select a convenient time and date for you or your family member. Once you've selected the best time and date, you can pay online using a credit or debit card or your FHA/HSA card.
  • I've Been Told I'm a Hard-Stick and My Veins Roll?
    Nicodemme Jean-Baptiste, ConveLabs owner has over 15+ years of experience and have never left an appointment without obtaining the sample. We also have advanced equipment for those who are truly a "Hard Stick."
  • What Counties Do You Service?
    See our list of cities. Here
  • How Long Does It Take for My Lab Tests to Result?
    Lab results typically take 24-48hrs. Samples that are delivered to a local hospital may result within several hours. Specialty tests can take up to several days.
  • How Can I View My Lab Results?
    Most laboratories have an app that will allow you to view your results. If not, your physician will go over your results at your scheduled appointment. Upon your request, we can obtain your lab results and securely email them to you.
  • How Will My Doctor Get My Results?
    The laboratory will send your results to your physician. We also follow up with your physician's office to ensure they have received your results. If not, we will contact the lab to get an estimate on when the results should be finalized.
  • Am I required to Fast for My Bloodwork?
    Some tests may require a patient to fast. For example, fasting test orders require the patient to refrain from eating or drinking for 8-12 hours. You may drink water or black coffee (no cream or sugar) if you are fasting. We work to schedule our patients that are required to fast earlier in the morning so you will not have to fast throughout the day.
  • Can My Doctor's Office Fax You My Lab Orders?
    Yes, please have them fax your lab orders to 941-251-8467
  • I'm Afraid of Contacting COVID-19. What Safety Measures Do You Use?
    We wear complete personal protective equipment (gloves, masks), and we also sanitize our hands before and after each patient. In addition, patients can have their blood collected in their garage, front or back porch, or in front of their doorstep for added protection. We also test ourselves frequently.
  • Do You Provide Drug Screening?
    Yes, we offer 12-panel rapid drug testing.
  • What Are Your Service Fees?
    Local Non-Medicaid/Medicare- $75 Medicare/Medicaid- $60 Stat Same-Day Collection- $95 Out-Of-Service Areas Davenport- $85 Kissimmee- $85 Lake Nona- $85 Eustis- $85 Sanford- $85 Deltona- $85 Mount Dora- $85 Specialty Collection Kits (Requiring FedEx & UPS Shipping) Local- $95 Out of Service Areas- $105 Urine or Stool Collection ONLY Local- $45 Out of Service Area- $55
  • Do You Accept Insurance?
    No, insurance companies have yet to create a plan to cover mobile phlebotomy as a service. Therefore, patients must pay out of pocket for our mobile lab services. However, the laboratory processing your samples will submit a bill to your Insurance. We have included CPT codes that your Insurance may recognize when submitting a reimbursement claim in our receipts. Check with your insurance provider to see if you can be reimbursed or pay through your health spending account.
  • Will I Receive a Copay?
    Convenient Laboratories LLC. does not bill insurances. Instead, contact your insurance provider to go over your plans and see which laboratory is in-network. We will then deliver the samples to that laboratory.
  • What if I Get a Bill from the Lab?
    We recommend reviewing your bill to see if the laboratory has billed your Insurance. If not, contact the laboratory billing department and request that they submit the bill to your insurance provider, or if you've switched insurances, you may have to update them on this. Often, the lab requisition is missing the ICD-10 Code, which explains to your insurance provider the "reasoning" behind the test. If the Code is not listed, that may cause you to receive a bill from the lab.
  • What if I Don't Have Insurance?
    Whether you have a physician's order for blood work or not and do not have Insurance, we can help you save up to 90% on blood tests through our account with Quest Diagnostics. The price also includes the At-home lab work. Here is the link to view the list of tests https://convelabs.square.site/s/shop. Once you've placed your order, we will contact you to schedule a date and time for a phlebotomist to come to your location.
  • How Can I Pay for Services?
    Payments can be made via our online booking portal using a major debit/credit card, over the phone, or by using your Health Savings Account or Flexible Spending Account through your Insurance. We do not accept checks or cash on site. Payment must be made within 8hrs after booking your appointment.
  • Do You Provide COVID-19 Testing?
    Yes, We provide At-Home COVID-19 Testing. Click Here.
  • Is a Physician's Order Required for COVID-19 Collections?
    No. We have an In-house Nurse Practioner who is able to place an order.
  • How Long Does COVID-19 Results to Come Back?
    Our PCR tests has 2 options. 30min In-home PCR Test & 6Hr Results- Pricing for 30min is $250. Pricing for 6Hrs is $180 Rapid Antigen Test- 10Min *30MIN PCR & Antigen Test Results Are Produced On Site*
  • I Want to Get My Staff or Nursing Home Residents Tested for COVID-19. Do You Test Large Groups?
    Yes, please contact us for group rates.
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